Child safety

Togething’s Commitment to Child Safety

At Togething, the safety and well-being of our users, especially children, are our top priority. We are committed to creating a safe and supportive environment and strictly enforce measures to prevent and address child sexual abuse and exploitation (CSAE).

 

Reporting Child Safety Concerns

We provide an in-app reporting mechanism to ensure that users can quickly and easily report any child safety concerns. If you encounter any content or behavior that may endanger a child, please follow these steps:

  1. Use the "Report" button within the app.
  2. Select “Report child safety issue” from the options provided.
  3. Describe the issue and include any relevant details.

All reports are reviewed by our dedicated moderation team within 24-48 hours, and appropriate action is taken immediately.

If you are unable to report via the app, you can also contact us directly at childsafety[at]togething.com.

 

Our Internal Review Process

  • Step 1: Immediate Review
    Reports of child safety concerns are prioritized and reviewed within 24-48 hours by our moderation team.
  • Step 2: Investigation
    Our team investigates the content and user behavior to determine if the report is valid.
  • Step 3: Action
    • If the report is valid, we:
      • Remove the content immediately.
      • Suspend or permanently ban the offending account.
      • Report the case to appropriate child protection authorities and organizations, such as NCMEC (National Center for Missing and Exploited Children) or local law enforcement.
    • If the report is invalid, no action will be taken, but the case will be logged for reference.

 

Compliance with Child Safety Laws

Togething complies with all relevant child safety laws, including the regulations set forth by:

  • Google Play’s Child Safety Standards.
  • National and international laws against child sexual abuse and exploitation.

We actively cooperate with law enforcement and child safety organizations to address any cases of abuse reported through our platform.

 

Prohibited Content and Behavior

Togething strictly prohibits the following:

  • Sharing, posting, or distributing content involving child sexual abuse material (CSAM).
  • Any behavior or communication that exploits, endangers, or harms children.
  • Attempts to contact minors for inappropriate or illegal purposes.

Violations will result in immediate action, including account suspension and reporting to authorities.

 

Contact Information

If you have additional concerns or need to report an issue outside of the app, please contact our designated child safety officer at:
Email: childsafety[at]togething.com
We are available to address child safety concerns and provide further support.

 

Updates to Our Child Safety Standards

This page reflects our commitment to protecting children on our platform. We regularly review and update our policies to ensure compliance with legal requirements and best practices.
Last Updated: 1st Feb 2025.

 

Privacy and Confidentiality

We handle all reports with the utmost confidentiality and prioritize the privacy and safety of everyone involved. Learn more in our Privacy Policy.

 

Additional Resources

For more information on protecting children online, visit: